Dollface Vanity  Gift Cards

 Gift Cards may be used towards all services and retail products. Gift Cards are non-refundable and must be presented at time of purchase. Gift Cards are valid for 12 months.

Gift Vouchers Purchased Online

◦       Vouchers will be dispatched by post – please allow 3-to-5 working days.

◦       To book a date with your voucher please call  the salon 0214559714

◦       Please always check voucher validity prior to booking

◦       No dispatch or delivery during IE Bank Holidays and weekends

◦       Vouchers can be used any day but is subject to availability

◦       It is recommended that you book a date weeks in advance to get the appointment time you desire. All appointments are subject to availability

◦       You will need to bring your voucher on the day of your experience

◦       Cancellations less than 24 hours before the treatment are subject to the forfeiture of treatment cost

Health Conditions

In order to avoid disappointment please inform us at the time of booking your appointment of any medical conditions that may affect your treatment. This includes heart conditions, high blood pressure, allergies or pregnancy. This information is strictly confidential.

Arrival

For new clients we would ask that you arrive 5-10minutes before your appointment, so that you can unwind and fill out a consultation form. Please be aware that if you arrive late, the time of the appointment may be shortened or rescheduled in consideration of the next person. Please Note: If your appointment is first thing in the morning, you don’t need to arrive early.

Cancellations

Treatments are reserved specifically for your needs based on availability. We prepare the rooms and products to be used for each service according to the scheduled appointments for that day. In order to best accommodate your request we appreciate at least 24 hour notification for any changes or cancellations. Cancellations must be made via phone and cannot be made through email or social media sites. We regret that a lack of notification will result in full billing of your scheduled services. If you have a gift voucher and do not show up for your treatment or cancel 24 hours before your treatment time, you will forfeiture the cost of treatment. Groups of 2 or more people require 48 hours cancellation notice.

Booking Deposit

A booking deposit may be required at time of booking during busy periods and for group bookings and packages also for all courses . Usual cancellation policy applies.

Deposits are non-refundable and cannot be used  on any other treatments or courses ,failure to make a course or treatment will forfeiture the cost of the deposit

Children

We welcome children to our salon; however, we request that they are supervised at all times by another adult. For health and safety reasons, children are not permitted into our treatment rooms & our courses.

Mobile Phones

For the comfort and relaxation of yourself and others please switch off your mobile phone.

Loss & Damage

Management and owners take no responsibility for your personal belongings.

Refund Policies

Consumable products such as hair, nail, eyelash products & treatments  are non refundable. This does not affect your statutory rights.

Electrical Goods:

Electrical goods can be returned to Dollface Vanity within 7 days of purchase date for a full refund less the cost of postage once the item  has not being opened and is in original packaging.  

Faulty Goods: All faults must be reported immediately by calling Dollface vanity on   (021) 455 9714  or via email dollfacevanity@gmail.com. The faulty item must be returned to Dollface Vanity to allow assessment of the product by the manufacturer. In the case of fault we will replace like for like or offer a  full refund to the value of the original purchase price.     

Payment

We accept all major credit cards, debit cards and cash. We do not accept cheques.

Changes To Website/Brochure

Prices, treatments and offers are subject to change without prior notice